Happy New Year!
I received a note last week from one of my favorite authors who has had a huge influence on my business career. His name is Richard Koch and I’ve recommended his books to every team I have led and you will absolutely take away a ton of ideas from his several books.
Here is his site and a couple of interviews on his work with Pareto’s 80/20 Principle
http://leadersin.com/gurus/richard-koch
Until next time, Encourage Excellence!
Bryan